Frequently Asked Questions
Get answers to all of your questions
What is medical tourism, and why should I consider travelling abroad for healthcare?
Medical tourism refers to the practice of traveling to another country to receive medical care—often at a lower cost, with faster access, or for specialized treatments not readily available at home.
Patients consider medical tourism for a variety of reasons, including:
- Affordable pricing compared to domestic healthcare systems
- Reduced waiting times for surgeries or specialist consultations
- Access to advanced procedures and technology
- High-quality care in internationally accredited hospitals
- The opportunity to combine recovery with travel in a comfortable, culturally rich environment
Why should I choose a medical tourism company like Global Care Health instead of going directly to a hospital?
While it may seem cost-effective to contact hospitals directly, partnering with a trusted medical tourism company like Global Care Health offers greater value, peace of mind, and overall savings:
- Exclusive Pricing: Through strong partnerships with leading hospitals, we negotiate preferential rates not available to individuals.
- All-Inclusive Coordination: We handle everything—from treatment planning and doctor appointments to travel logistics and accommodations—saving you time and stress.
- Transparent Costs: No hidden fees. We provide a clear, itemized quote so you understand exactly what you’re paying for.
- Advocacy & Support: We act as your patient advocate, ensuring that your needs are prioritized at every step.
- Local Insights: From choosing the right specialist to finding a comfortable recovery environment, we bring in local knowledge and on-ground support for a smoother experience.
Choosing Global Care means better care, fewer hassles, and smarter savings—with professional guidance every step of the way.
Which hospitals are part of your network?
We are empanelled with 150+ hospitals across the globe. Please refer to the "Hospitals" section on our website. All partnered hospitals are listed for your convenience.
Are these hospitals internationally accredited (e.g., JCI, NABH)?
Yes. We work exclusively with hospitals and clinics that hold global accreditations, such as Joint Commission International (JCI) and NABH. Visit the "Hospitals" section for full details.
Who are the treating doctors? What are their qualifications and experience?
Doctor profiles, including their qualifications, experience, and specialties, are available on the “Doctors” section of our website. Our team can also provide any additional information you may need.
What is the hospital’s success rate for my procedure?
Success rates vary by procedure and hospital. At GlobalCare Health, we prioritize providers with strong track records to ensure the best outcomes.
Can I get a second opinion before finalizing treatment?
Yes. We offer virtual consultations with certified doctors. If unsatisfied, you can request a second consultation.
What is the estimated total cost of treatment?
Treatment costs vary. You can share your reports and request a free quote via our website, and our team will respond with a personalized estimate.
What does the quoted cost include?
Our packages typically include medical treatment and consultations with doctors. You may request for details about accommodation and travel support separately from the team.
Are there any hidden or additional costs?
No, there are no hidden costs. There could be optional costs (e.g., for leisure or accompanying guests) that are not included in the treatment package.
How does the cost compare with other countries?
The treatment costs are significantly lower than in countries like the U.S., U.K., and Canada while maintaining international quality standards. We host patients in India, Turkey, Egypt, Thailand and UAE. Our team can provide a detailed comparison.
Is payment required in advance? What is the refund policy?
We follow a phased payment structure. Refund policies depend on hospital regulations and will be transparently communicated during the planning phase.
Will you help with visa arrangements?
Yes, we assist with medical visa invitation letters, related documents and support on submitting the application.
Do you assist with airport pick-up and drop-off?
Yes, we provide end-to-end transportation services.
Can you help arrange flights or provide travel support?
Absolutely, our team can find the best flights and offer travel coordination.
What documents are required before travel?
You need a valid passport (minimum 6 months old), a medical visa, travel insurance, medical reports, test results, and previous / existing prescriptions. Our team will provide you with full support for document preparation.
Where will I stay during and after treatment?
Options include guesthouses, hotels, or hospital stays based on the treatment plan.
Are there guest houses or hotel tie-ups near the hospital?
Yes. We have multiple partnerships to ensure comfort and proximity per your preference.
Will someone accompany me for hospital visits?
Yes, our staff or interpreters will accompany you during all the visits and extend complete support during your stay.
Do you provide interpreters or multilingual staff?
Yes. Language support is provided throughout your journey and stay with us, to ensure clear communication.
Will there be a dedicated case manager?
Yes, each patient is assigned a case manager for personalized coordination during their entire stay.
Who do I contact in case of emergency or confusion?
Our team is available 24/7. Emergency contacts and communication channels are shared in advance.
How do you support follow-up care once I return home?
We continue to stay in touch via virtual consultations or messaging to monitor recovery and provide ongoing support.
How do you ensure my privacy and confidentiality?
We follow international data protection standards, including secure communication.
Are you licensed or certified by any authority?
We operate under recognized international regulations. Details are available upon request.
What happens if complications arise during or after treatment?
We coordinate extended care, second opinions, or emergency support if complications occur.
Are medical malpractice or insurance options available?
Yes. Insurance options are available and can be discussed during the consultation.
Will meals be tailored to my dietary or cultural preferences?
Yes. Inform us in advance and we will ensure dietary needs are met.
Are the hospitals familiar with patients from my region?
Yes. The shortlisted hospitals are globally recognized and experienced in treating international patients from diverse cultural and regional backgrounds. We have served patients from over 75+ countries, including the Middle East, Africa, Central Asia, Southeast Asia, Europe, and the Caribbean.
Can I travel with a family member or companion?
Yes, we assist with travel and accommodation arrangements for companions.
What are the risks of travelling for healthcare, and how will I be assisted?
Risks include medical complications and travel stress. We mitigate these with 24/7 support, language assistance, and access to top-tier facilities.